What caused the Christmas Day power cuts in Norfolk and how many households were affected?

PUBLISHED: 13:29 26 December 2018 | UPDATED: 08:22 27 December 2018

More than 2,000 households were affected by power cuts on Christmas Day Picture: UK Power Networks

More than 2,000 households were affected by power cuts on Christmas Day Picture: UK Power Networks


More than 2,000 households in Norfolk were left without power on Christmas Day, following a series of infrastructure faults across the county.

As festivities got under way, many families found themselves without electricity for much of the day, with impacted areas including Hellesdon, Mattishall and Loddon.

A spokesman for UK Power Networks said the failures were due to a range of problems, including substation faults, overhead lines coming down and faulty equipment underground.

He said: “UK Power Networks engineers and office staff are working over the festive period to ensure the lights stay on and to deal with any unplanned power cuts that occur.

“On Christmas Day, we responded to incidents in Norfolk that included an overhead line down in Carleton St Peter, near Loddon, faults at substations in Mattishall and Thetford, an underground cable fault in Diss and some faulty equipment on a pole in Watton.

“In all, around 2,500 customers experienced a power cut and we apologise for any inconvenience caused.”

How did the power cuts affect your plans for Christmas? Email

If you value what this story gives you, please consider supporting the Watton and Swaffham Times. Click the link in the orange box below for details.

Become a supporter

This newspaper has been a central part of community life for many years, through good times and bad, serving as your advocate and trusted source of local information. Our industry is facing testing times, which is why I’m asking for your support. Every single contribution will help us continue to produce award-winning local journalism that makes a measurable difference to our community.

Thank you.

Most Read

Most Read

Latest from the Watton and Swaffham Times