Search

Mental health trust boss sets her sights on outstanding rating

PUBLISHED: 12:54 14 November 2017 | UPDATED: 13:57 14 November 2017

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT

“Outstanding is the next step for us.”

That was the message to senior managers at the region’s mental health trust as they came together for an honest discussion on what went wrong in their most recent inspection result.

Norfolk and Suffolk NHS Foundation Trust (NSFT) was plunged into special measures last month, after the Care Quality Commission found it inadequate in a number of areas.

But today, an open and frank discussion was held between 110 of the staff leaders and chief executive Julie Cave, to move forward.

Addressing the meeting, at the King’s Centre in Norwich, Mrs Cave said: “This is not about me standing here and speaking, this is about getting your thoughts. Staff engagement and getting feedback on what you think we should do is one of the most important things to me.”

She added: “I feel outstanding is the next step for us.”

It was also revealed the trust had been assigned a buddy trust - East London Foundation Trust, which is rated as outstanding.

Mrs Cave said: “A team went to visit and what they told us was actually we’re not as bad as we’re made out to be.”

Managers gave their thoughts on why the trust had failed to improve on previous inspection reports.

Dawn Collins, interim director of nursing, said: “Quite simply we did not do what we were told by the regulators.”

More specifically, managers said they felt there had been little accountability for mistakes and responsibility had not been taken when things went wrong.

Mrs Cave admitted the trust had not performed well on accountability in the past, but her drive to recovery had a strong focus on involving all levels of staff and ensuring they were accountable - which could include making sure there were consequences for actions.

She said: “We’re all responsible for this recovery.

“You’ve got high-level staff here today but I want to run these sessions across the trust for all staff.”

Others said they were keen to see the trust learn from past mistakes.

One manager said: “Lots of people are scared of a radical redesign because of the past.”

But he said there was also an appetite for a change in processes to ensure the situation improves.

Other news

46 minutes ago

A fashion show held by a networking group has raised money for a dementia charity.

47 minutes ago

Necton is getting into the festive mood by ushering in the advent season with a Christmas concert.

47 minutes ago

The Swaffham and District Lions have supported BBC Children in Need by bringing a very special guest to a Swaffham supermarket.

11:24

Residents in Dereham will be given the opportunity to voice their concerns over roads and find out more about local policing during an upcoming public meeting.

Most Read

Yesterday, 15:52

A festive event is coming to Swaffham in December to celebrate the annual Christmas lights switch on.

Read more
Town Council
06:56

The Met Office has issued a weather warning for strong winds across the region.

Read more
Yesterday, 11:56

Jade Brown lost her father when she was just nine years old after a road crash. Here, 20 years on from that terrible day, she tells ANDREW PAPWORTH how she coped with loss at such a young age – and how she is now trying to keep her dad’s memory alive.

Read more
Saturday, November 18, 2017

The Swaffham Rotary Club have presented a prize to the talented winner of their Schools Art Competition.

Read more
Abel Homes
Thursday, November 16, 2017

A number of burglaries in the Breckland area in which jewellery and cash were stolen may be linked, police have said.

Read more

Local Weather

Overcast

Overcast

max temp: 14°C

min temp: 11°C

Digital Edition

Image
Read the Watton and Swaffham Times e-edition today E-edition

Show Job Lists

Newsletter Sign Up

Sign up to receive our regular email newsletter